At Voguey, we want you to be 100% satisfied with your purchase. If for any reason you’re not, we’re happy to offer a return or exchange.
Return Conditions:
- Returns are accepted within 30 days of purchase.
- Items must be in new, unworn condition with tags attached.
- Non-returnable items: Final sale items and undergarments.
Return Instructions:
- Contact us at [email protected] for a return authorization.
- Use the return label provided to ship back your item(s).
- Ensure the package is securely packed and sent back to us within 14 days of receiving the return label.
Refunds:
Refunds are issued within 5-7 business days after we receive the returned items. Refunds will be credited to your original payment method.
Exchanges:
To exchange an item, return the unwanted product and place a new order. We do not offer direct exchanges.
Return Shipping Fees:
Customers are responsible for return shipping unless the product is defective or the wrong item was shipped.